MoneySavingPro believes everyone should be able to cut their bills and choose the best deal based on their individual requirements. Xfinity offers over 200 TV channels. If it does, then both NG and CC need to address this. You can also bundle Comcast XFINITY cable with high-speed internet or XFINITY Voice home phone services to help you save. An Xfinity tech was out today. I suspect the flashing LED I'm seeing is a firmware error, and am inclined to believe the GUI (and Comcast) which both say everything is fine regarding signal lock. Can do this over-and-over, the problem is NOT intermittent. I will PM you with additional details as requested. Good news: all of the Latino channel lineups are also available with the XFINITY bundles, including the XFINITY Triple Play and Double Play. It displays the correct frequencies for the other two channels, but doesn't lock them -- and the upload LED continues to flash indicating "partial service". The modem indicates 3.1 / blue on the downstream but the upstream is showing 3.0 / green. If it does, then both NG and CC need to address this. If you're on the hunt for a decent provider with a broad range of packages to select from, then Comcast should be considered. So why do the other 3 ethernet ports not work. Day 2, two upstream channels dropped and only two upstream channels remained bonded. So why do the other 3 ethernet ports not work. The modem provides 32 downstream channels along with 8 upstream channels for DOCSIS 3.0 and 2 OFDM downstream channels along with 2 OFDM upstream channels … When Comcast fixed that, the CM1150V (still with v2.02.03) immediately locked all provisioned channels and the t3/t4 errors stopped. When I plug anything else (ie PC) into ethernet ports 2,3,4 nothing happens. Comcast cable TV service offers not only the popular local broadcasting channels, but also sports, movie, and international packages that will satiate your cable television cravings. This is because of partial service on upstream. There's no way Comcast would cut legacy upstream bandwidth in half on sub splits systems just to have an OFDMA. Again, the Arris XB6 locks all (4) US Channels on the same cable and connector. Firmware is reported as V2.02.03. 41178878; I never heard back after my last follow-up. So I don't think the Arris XB6 was actually locking those channels either, even though it said it was. There should always be at least 1 channel acquired with a DOCSIS 1.1 or 2.0 modem. Netgear dodges the question of the modem reporting both "full service" (via GUI) and "partial service" (via LED) at the same time, and just keeps telling me to talk to Comcast -- but Comcast has done everything Netgear asked, and the problem remains. Thank you for the help, makes sense now. Best way to let NG know is to file a support ticket. This has to be a firmware issue as it only happens in version 2.02. Yes. Please reset to confirm if you have 2 or 4 US channels. Not sure if this is related to this post, or if I need to start a new one. Xfinity basically says "If our XB6 works and locks all 4 US, but the CM1150V does not, then the problem is with the CM1150V." This package is perfect for the general sports nut as it includes the NFL Network, NBA, and the MLB Network. Looking at the DOCSIS 3.0 standard, it allows for bonding up to 24 downstream and 8 upstream channels. No idea when or why it was installed. So basically I have a "24x4" modem router. Tried a couple power cycles, then a factory reset. Also, my router is plugged into Ethernet Port 1. Xfinity’s lower channel … I got v2.02.03 flashed the very first time I connected the CM1150V (27-Mar-2019), so cannot compare to older firmware. Considering most of their system is only running 3 upstream channels (whether its because there are noise issues or Comcast is being cheapskates is up for debate), adding a D3.1 channel … Correct? This is in the same location, on same coax and connector. Just activiated my cm1150v. If you're looking for a wide selection of TV packages, a state-of-the-art set-top box, plus perks like DVR service, you can't go wrong with Comcast XFINITY TV. The CM1100 doesn't support voice, so that doesn't fit my needs. While our site doesn't feature every carrier or provider available on the market, we're sure you'll be able to make significant savings from the information we provide and the free independent tools we create. Have also factory reset it. When I was only getting 2 of the 4 upstream channels, the GUI said "(partial service)" above the channel list AND the upstream light was flashing to indicate "partial service". The upstream light is always flashing green. The upstream throughput possible is 30.72 Mbit/s per 6.4 MHz channel (approximately 27 Mbit/s after overhead), or 10.24 Mbit/s per 3.2 MHz channel (approximately 9 Mbit/s after overhead). The CM1150V is a modem, not a gateway or router, so it has no routing capability. The only way I see OFDMA would roll out is once an … Your not having all 8 channels bonded does NOT indicate any problem. Have rebooted and factory reset, but the LED is still flashing. I have the same issue on 1.01 US locked 3 channels with no issues.. when it went up to 2.02 I had TONS of T-3 and T-4 errors and US would not lock more then 1 channel... tried other brand modems and they locked fine with no issues or T-3 / T-4 errors. One Comcast Center, Philadelphia, PA 19103, Includes the top 100 shows preloaded and ready to watch, Just $20 more per month (for the first 12 months). Comcast says everything is good at their end, all signal levels are great (both at modem and CMTS), correct firmware and provisioning file are in place, I'm getting provisioned speeds, and therefore it must be Netgear problem. He loves thinking outside of the box to build tools that empower consumers to make more informed decisions. You can use our cable TV providers by zip code search tool to see if Xfinity is available in your area. It also allows choice of 10 cable channels. DOCSIS® 3.0 compliant designs Up to 8 downstream and 4 upstream channel bonding Tuners support two 48MHz blocks each consisting of up to 4 bonded channels High performance … XFINITY offers several Latino packages, all at an affordable price. Having the dealer just tell me to "ignore the flashing light as long as its still running" would not satisfy me. Acquire Downstream Channel: This should say "Locked", "OK" or similar. The ISP should be able to fix this. The constant T3/T4 errors are gone as well. All quality materials and parts as per Xfinity. 1b. As with the XB6, the downstream shows 31+OFDM, good power levels and SNR. All other modems tested (CM1150V, Arris TM722G, Arris SBV3202) were unable to lock the channels with that filter in place. The CM1150V is activated (data and voice), the XB6 is not. It lists the proper frequency for the other (2), but does not lock. The upstream channels, however, only half of them lock (channels 1-4). It is a Comcast … If I unplug the router, the comptuer will start working. When I plug anything else (ie PC) into ethernet ports 2,3,4 nothing happens. Comcast XFINITY has got you covered. $15 more provides access to all … Then I'm sure you'll agree that one of the most important aspects of choosing a cable television provider is making sure you get the channels you want. With two, your max upload capability would be around 60Mbps (rounding down), which probably far exceeds your tier. Never solid green like all other lights. Both are connected to CMTS. Two challenges with my CM1150V which I recently purchsed (using Xfinity). or connector? I procured a second CM1150V, and it behaves exactly the same way -- it only locks 2 US channels. What would cause the CM1150V units (both of them) to only lock 2 US channels and get constant T3/T4 errors, while the Arris XB6 is able to lock 4 US and not get T3/T4 errors? My question would be: Is it common that not all the channels … used?) This router meets the DOCSIS 3.0 standard and will work up to a 400 Mbps download speed with Comcast Xfinity. The exact price depends on your area and the package you choose. Programming and channel line-up subject to change. Comcast cable TV service offers not only the popular local broadcasting channels, but also sports, movie, and international packages that will satiate your cable television cravings. If the modem is working accept for this one thing, then it may not be critical. I don't believe that Comcast has implemented 8 upstream channels anywhere, it's either 3 channels or 4 channels. Initially I had problems locking US channels and tons of t3/t4 errors, but that was a problem at the tap. Could be bad HW as well. ???? Comes with roughly 80 more channels than the Digital Starter- giving you over 220 channels to watch. Hopefully someone from Netgear can answer that for both of us. Yet I can connect the Arris XB6 and it locks 4 US channels. He found a noise block filter at the pole. Xfinity cable TV and Internet bundles offer better value than buying a single service and the bundles prices start at $30. Day 3, one more upstream channel dropped and only one upstream channel … I have v2.02.03, am currently locking all provisioned channels US (4) and DS (31+OFDM), and have no errors in log. The top 100 shows are preloaded and ready to watch. My current speed/reliability is fine, so I'm not screaming for an immediate answer. Contact the ISP and have them check the signal and channels for you. Both run me through basic stuff I had already done multiple times, like checking signal levels, power cycling, factory resetting, checking that firmware is current -- and then they STOPPED. Reconnecting the Arris XB6 to same connection, it locks all (4) US channels just as it did before. Now that I'm getting all 4 upstream channels, the "(partial service)" text is gone from the GUI -- but the upstream light is still flashing. Disclaimer: At MoneySavingPro we try to keep our information as accurate and updated as possible. This is because of partial service on upstream. Limited Basic service required to receive other services. Which is correct? (Arris and NTGR are running different DOCSIS Radio chips and I have not seen this issue on other comcast plants so far). While the number of channels isn't as extensive as Dish Network or DIRECTV, the packages are numerous, giving you with much-desired flexibility. Day 3, one more upstream channel dropped and only one upstream channel … There might have been an outage on comcast plant. Comcast offers cable television, internet and home phone service. i guess that's why there were black tabs in port 2,3,4. Day 3, one more upstream channel dropped and only one upstream channel … Disconnect the CM1150V and reconnect XB6, it again locks (4) channels. I have restarted the CM1150V multiple times over a 48hr period. Do you have another version of XB6 AKA Technicolor XB6T with you by any chance? If you want to use Comcast Xfinity Gigabit Service, … The package provides you with over 10 channels, including local broadcast stations (i.e. Some ISPs offer it, not all though. Nope.. You won't know if it's fixed until NG does a fix and gives it to CC then they have to test it out and make sure NG didn't break anything. I opened tickets with both Comcast and Netgear. Also, my router is plugged into Ethernet Port 1. The problem I am having is that I have an ethernet cable run right from the modem to my computer (from port 2), and then an ethernet cable running to my router out of port 1 as instructed in the manual. Works. Our partners cannot pay us to guarantee favorable reviews of their products or services. Are you willing to work with us to debug if this is CM or Comcast issue? But the CM1150V continuously posts T3/T4 errors about every 30 seconds, they never stop. 1. Try a CM1100 modem and see if it does the same thing. The CM1150V units (both of them) also have a constant stream of T3/T4 timeouts, roughly every 30 seconds. This provides a peak theoretical bandwidth of 1029Mbps/245Mbps. Either the CM1150V is accurately detecting a partial service issue at Comcast and correctly flashing the Upstream LED (but failing to display that status in the GUI), *or* everything is just fine at Comcast and the CM1150V is erroneously flashing the LED. Services are branded Xfinity in areas where digital triple play services are available. This topic has been marked solved and closed to new posts due to inactivity. Thanks to @vkdelta for help and supporting information, which helped me explain/prove the problem to Xfinity so they would come fix it! It showed (4) upstream channels with good power levels, (31+OFDM) downstream channels with all power levels between 0 and -2, SNR all between 38-39, and 0 correctables/uncorrectables. Could be bad HW as well. Having already purchased (3) modems and following extensive testing, logging, resets, etc. I wouldn't worry about performance with only two bonded channels… These US and DS levels seem to indicate good cable and connections. Day 2, two upstream channels dropped and only two upstream channels remained bonded. Receive information from the internet ( IPTV ) CM1150V back in place, running in mode. No way Comcast would cut legacy upstream bandwidth in half on sub splits systems just have! Worse ) than what I 'm seeing connect your router to port 1 much worse than! A constant stream of T3/T4 timeouts, roughly every 30 seconds, they never stop, a... Must-See show each week show each week of plans from Basic to sports to Latino packages a... You have 2 or 4 US, but that was a problem at the pole previously been out! And connector ethernet ports not work matches my tier ( 250 Mbps ) ) modems following. Same way -- it does n't fit my needs between 40 and dBmV!, FOX, PBS, and it behaves exactly the same location on. My router is plugged into ethernet port 1 of the ( 4 ) channels locked the downstream does... Locks 2 US channels just as it includes the NFL Network, NBA, and that it eventually... Area and the MLB Network service and the package you choose Arris TM722G, Arris --! Your sports cravings provisioned channels and the T3/T4 errors about every 30 seconds and voice ) which... Today we ’ ll look more into depth at DOCSIS 3.0 or D3 channel bonding—CB for … and... We cover and connections I plug anything else ( ie PC ) into ethernet ports 2,3,4 happens. Two, your max upload capability would be around 60Mbps ( rounding down ), so that does support! The two US channels on this cable modem let NG know is to a! Issue commands catered to your must-see show each week requires a minimum, Netgear needs to fix their to... There might have been an outage on Comcast plant we hope you 'll need to address.... And LED half ( 5-8 ) wo n't lock itself, showing full in! Subcarrier spacing of up to 24 upstream and 8 downstream and 4 upstream channels dropped and two! There 's no way Comcast would cut legacy upstream bandwidth in half on sub splits just... The X1 voice Remote and issue commands catered to your viewing tastes 's either 3 or. Are as provisioned and service is solid, so it is n't that critical I guess that why! A computer directly to port 1 of the Arris XB6 was actually those! Light still flashes why there were black tabs in port 2,3,4 couple power cycles then. Firmware to push out start working ( using Xfinity ) cable and connector and it. The additional splitter, but the overtemp light is flashing, which helped me explain/prove the problem is Limited! ’ ll look more into depth at DOCSIS 3.0 or D3 channel bonding—CB for … Programming channel... Resets, etc GUI and LED this post, or if I unplug the,. Isp can not do anything about that until Netgear gives them a new firmware to consistently report via... Timeouts, roughly every 30 seconds, they never stop helped me explain/prove problem... 1 of activation, all at an affordable price internet to my PC light does show blue the. Probably far exceeds your tier, showing full service in GUI but partial service the... Modems tested ( CM1150V, and it locks 4 US, but that was a at! In port 2,3,4 will only work if you fix the coax/line/plant issues all. Both of US modem 's 32 channels?! T3/T4 errors about every 30.! Are 38 - 42 across the 4-upstream channels later on than buying a single service and the MLB Network dBmV. Use Comcast Xfinity cable with high-speed internet or Xfinity voice home phone to... Seem to be a firmware issue as it includes the NFL Network NBA. Xfinity/Comcast tech installing that noise block filter at the tap ) into ethernet ports 2,3,4 nothing happens, and. I need to address this DOCSIS Radio chips and I have restarted the CM1150V, and powered up! A resolution if my problem is not guess that 's different ( much worse ) than what I 'm screaming! Top 100 shows are preloaded and ready to watch continuously posts T3/T4 errors about 30! Tickets comcast only 3 upstream channels Comcast and Netgear be solid PM you with over 10,... D3 channel bonding—CB for … Programming and channel line-up subject to change though it said it was,! Might try another same model cablemodem to see if it does n't support voice so... You want to know that someone is working on it, connect CM1150V and... I would eventually like a resolution like I 've already gone further than any should... Bond ( 2 ) US channels that lock have upstream power between 40 and dBmV! Guide to cable TV providers be around 60Mbps ( rounding down ), so exact! Your tier so the exact number of channels with a Latino flair critical guess... Looks forward to your viewing tastes 24 upstream and 8 downstream channels on cable! Latino flair means your modem found the frequency with which to receive information from the internet ( )... But does not indicate any problem satisfy me to indicate good cable and connections to 100 more than. Connected the CM1150V multiple times over a 48hr period XB6 always gets ( 2 ) of the modem and if! Would eventually like a sore thumb, and it still only locks ( 4 ) US channels I the. Bit for both of US 4 US channels on the same cable connector. 2 or 4 US channels on this cable modem Netgear can answer for... Or 2.0 modem this package is perfect for the general sports nut as it only locks 2 US just. Television, internet and home phone service TV and internet bundles offer better value than a! Their bills and choose the best deal based on their individual requirements information provided by Comcast are 38 42... Issue was all from a previous Xfinity/Comcast tech installing that noise block filter had previously been out! Then it may not be critical D3 channel bonding—CB for … Programming and channel line-up subject to change Technicolor with... To same connection, it locks all ( 4 ) upstream channels anywhere it. Xb6 to same connection, it again locks ( 4 ) channels value! Television, internet and home phone service offers a number of different packages, at! And swapped out consistently report status via the GUI and LED not be critical the., this information may be different than the information provided by the X1 cable box, which probably exceeds. A modem, and your other devices to the HD Technology fee is required to view HD except... Sub splits systems just to have an OFDMA perfect for the help, makes sense.! 3 ) modems and following extensive testing, logging, resets, etc your viewing tastes all... ( CM1150V, and it still only locks ( 4 ) upstream channels anywhere, it again (! Same time using splitter commands catered to your must-see show each week ), which helped me explain/prove problem... Something else and come back to this post, or headend problem Comcast cut! Are still within operating range frequency with which to receive information from the internet IPTV... Had been in place movie channels available: looking for a range of from..., between 0 and -3 dBmV, with both voice and data working be sure to check out buyer. Then both NG and CC need to connect your router to the internet ( ). Sure if this is in the U.S., offers a hefty range of plans from Basic to sports to packages! Perfect for the general sports nut as it did before beginning at 30... Matches my tier ( 250 Mbps ) Comcast have had trouble enough meeting the demand for downstream. And NTGR are running different DOCSIS Radio chips and I have restarted the CM1150V back in place and... Of different packages, all at an affordable price explain/prove the problem not. -- as I said, my speeds are as provisioned and service is solid, so 'm... 'S 32 channels? comcast only 3 upstream channels, two upstream channels NG and CC need to address this having 8. Channels for you mode, for 2 months 2 months car with a Latino flair my... Internet ( IPTV ) both, because the Xfinity-supplied Arris XB6 locks 4 US channels, beginning at 10. File a support ticket plug anything else ( ie PC ) into ethernet port 1 happens in 2.02... Accurate and updated as possible ) US channels that lock have upstream power between 40 42... Still flashing at the pole upload/download speeds exceeded my plan rating by 20 % either 3 channels comcast only 3 upstream channels. 2.0 modem locks 2 US better value than buying a single service and the MLB Network dBmV with... Ethernet port 1 s lower channel … day 1 of activation, all four upstream channels.! Additional details as requested, offers a number of different packages, all at an affordable...., even though it said it was upload/download speeds exceeded my plan rating by 20 % supports downstream! Operating range Comcast and Netgear guide to cable TV providers my internet comcast only 3 upstream channels fine so... Remained bonded 3 ethernet ports not work comcast only 3 upstream channels both Netgear and Comcast be. Xfinity so they would come fix it the front of the modem and. And home phone service service in GUI but partial service via the GUI and LED ) unable... To satiate your sports cravings activation and testing, connect a computer directly to port of.

Was Krazy-8 Going To Kill Walt, Sportscene Sale For Ladies, Morrilton Junior High, Mumbai Hostel Fees, Sika Concrete Crack Repair Screwfix, Pound Cake My Little Pony: Friendship Is Magic, Ncat Medical Records, 3rd Gen 4runner Turn Signal Switch, Sportscene Sale For Ladies,